Members Weekly Update 2 May 2024


Friday 3 May 2024




Join our new Facebook members only page…register by visiting this link:




On Tuesday 7 May we launch a regular ‘drop-in for members,

our ‘Tuesday at Ten’ one hour online community

Join us every Tuesday at 10am to hear from guest speakers, discuss hot topics and share your views


Our first speaker is Sherry King from, who will be here to talk about Wellbeing at Work for the ‘Sandwich Generation’ (people who work whilst also caring for their children and elderly parents).

Click the link below to be part of the community






Workforce Development leaders from the North Yorkshire and York area welcome the report from the Kings Fund which highlights the opportunities and challenges for the recruitment of young workers in the Social Care Sector.

Our social care workforce, no matter their age, are our greatest asset and it is essential that everyone is valued and respected for the incredible work that they do every day.  As our ability to recruit and retain into roles across the care sector is becoming harder, it is increasingly important that providers look at our every opportunity to utilise the wide range of initiatives that will help them to secure their future workforce. Young people have more expectations than previous generations. We need to respond by having agility within our services to meet the varying needs of our existing and future workforce and grasp the opportunities of technological advancement to develop new ways of working.

Evidence shows that one of the key drivers to workforce retention is through the training and development of our staff. This is particularly true of the younger workforce.  The recent announcements of the Care Workforce Career Pathway, the Level II Care Certificate for Adult Social Care and, the new Training and Development Fund (a replacement of the Workforce Development Fund) will all contribute towards Care Worker roles being as a professional career and create opportunities for career advancement for every care worker.

The ICG has worked in partnership with Local Authorities and the Humber and North Yorkshire Health and Care Partnership on the development of a new Social Care Workforce Support Hub platform for North Yorkshire and York Social Care Registered Manager and management teams, which brings together a wide range of local, national and regional workforce initiatives that will seek to support the social care sector.  To register for access to this platform please follow this link:



North Yorkshire Council pays providers in advance, then does a financial reconciliation retrospectively. They’ve received mixed feedback from providers – it’s hard work for some providers who prefer to be paid on invoice and for others, it’s a useful cash flow lifeline.

ICG has pushed for a debate on it, and NYC has agreed to do a listening exercise.

NYC want to engage directly with non-residential providers about payments in advance would like to explore the aspects that work well and also understand how things can improve.


BOOK NOW! click links below…

TO BOOK FOR WEDNESDAY 15th MAY – 2.00-2.30pm


TO BOOK FOR TUESDAY 21st MAY – 4.30-5.00pm


TO BOOK FOR WEDNESDAY 22nd MAY – 4.00-4.30pm


TO BOOK FOR FRIDAY 24th MAY – 10.00-10.30am



Latest news from HEMPSONS



CQC well led quality statements: an analysis

In this the second of a series of 4 Care England webinars, Philippa Doyle, head of social care at leading health social care and charity lawyers, Hempsons will examine two of the CQC Well Led Quality Statements and provide you with insight and guidance into what CQC are looking for when assessing you against those questions.

Click here to register

A recording of Webinar 1, including slides, FAQ and supporting information can be viewed HERE


Hempsons Social Care Newsbrief – Spring/Summer 2024

We are delighted to continue to support all providers, large and small and hope there is something for everyone in this edition. You can access the full Newsbrief, or click on the links below. Please get in touch if you have any questions or comments.

In this issue:

A new CQC fundamental standard: Visiting and accompanying in care homes, hospitals and hospices

Fundamental standards of care training

Guidance for when a social care provider is called to an inquest

Top tips for managing vexatious families

Client spotlight – Louise Bestwick, chief executive,
Bradford Care Association

Workforce update

Timeline for the Government’s new five-point package of measures for the immigration system

Premises: mitigating liability for repairs and dilapidations

How current instability may impact the sale and purchase of care homes

Access the full Newsbrief here.

Hempsons fundamental standards of care training

Hempsons’ Philippa Doyle has given training sessions to help ICG members ensure they are operating in accordance with the fundamental standards of care – and tick some CQC boxes too. As well as this training for registered managers Hempsons also offer 2-hour training sessions for front line staff.

These sessions are designed to provide front line staff with a more practical approach to understanding their regulatory responsibilities in their day-to-day practice. If you would be interested in commissioning this training for your service you can find out more here.






Streamline and simplify the process of preparing for CQC inspections with an inspection checklist from iCG partners Log My Care.

Our 10-step checklist ensures you’re well-prepared, with all the information you need to evidence your care delivery for inspectors.

Our free inspection checklist has been designed to:

  • Provide you with a clear understanding of what to focus on for the inspection
  • Condense the key steps into a checklist that you can mark as completed when done
  • Help you understand what needs to be evidenced and guide you along the way with actionable tips











In response to feedback from Registered Managers, a workforce support hub has been developed specifically to support social care registered managers and their management teams in the North Yorkshire and York area.  Access is free and it brings together information from a range of sources that will help you to manage your workforce needs.  You will find a range of information supporting you with recruitment and retention, staff learning and development, the new training and development fund (formerly the Workforce Development Fund), the new Level 2 Care Certificate, plus much more…


Please complete the registration form using the QR code above, or by clicking the button below…




Join iCG and all our other care colleagues in supporting the ‘Speak up for Care’ campaign. You can access a range of ready-made campaign materials from the National Care Forum by clicking below.




FREE Dementia Awareness Training for ICG MEMBERS

Independent Care Group is delighted to be managing (on behalf of North Yorkshire Council and in partnership with Tees, Esk and Wear Valleys NHS Trust and Dementia Forward) DEMENTIA NETWORK – a new project aimed at improving the quality of care for people with dementia.  

Launching at the end of the month, DEMENTIA NETWORK is holding a series of Dementia Awareness Training days and meetings across our region.

The courses are interactive and a certificate of attendance will be awarded.










I am happy to share with you the date and location for our annual trek! This year we will be taking on the Yorkshire 3 Peaks on 20th September 2024. Info can be found here:

A few things to highlight:

The trek will last for 1 day and will involve refreshments and dinner

There is a minimum sponsorship obligation of £400.

2 or 3 of us from CWC will be joining the trek

I am happy to send as many t-shirts as I need to for the trek and any training content you’d like to get. I can also set up the JustGiving page for you and the team, if this is something you’d like me to do.

If you need any more info, I am happy to jump on a call to discuss.

Kind regards,

Joshua Richardson, Events manager CWC

We are pleased to share with you the CWC April Circular, which is packed full of charity news, partner information and details about our upcoming events.

If you would like to subscribe to get this newsletter delivered directly to you each month, please visit their website and scroll down the bottom of any page & complete your details.




The Care Workers’ Charity exists to support care workers and to advocate for the social care workforce.

There are almost 2 million care workers in the UK who care for the most vulnerable members of our society.

The Care Workers’ Charity is pleased to announce the release of its 2023 Impact Report. This comprehensive report highlights the charity’s achievements and milestones over the past year.

The 2023 Impact Report showcases our dedication to providing immediate financial aid through crisis grants and offering vital mental health support. The third pillar of our work is advocating for fair treatment and pay as well as recognition of care workers as a skilled workforce. With over £5.9 million granted to more than 10,700 care workers, 500+ individuals benefiting from mental health initiatives, and active engagement in advocacy efforts, we’re at the forefront of ensuring care workers receive the support they deserve.

Key Highlights from the 2023 Impact Report Include:

  • 2820 care workers supported
  • Diversified funding efforts raising over £1.6 million
  • Growing advocacy work ensuring care workers perspectives are heard

“We are proud to present our 2023 Impact Report, which reflects our ongoing commitment to care workers across the UK,” said Karolina Gerlich, CEO at The Care Workers’ Charity. “Over the past year, we have grown partnership and initiatives aimed at supporting and uplifting care workers and look forward to building on this”

In addition to highlighting the company’s achievements and impact, the 2023 Impact Report also provides insights into our plans for 2024.

The 2023 Impact Report is available for download here





As of April 2024, there have been several changes to employment leave policy that have come into play. Keeping up with these latest changes is quite the task, but it’s essential for your members to understand the importance of accommodating various types of leave to support their employees, maintain a positive work environment and of course meet their legal requirements.

To help iCG members get their head around it, our partner Citation are holding a webinar entitled ‘HR Essentials – Your crash course in employee leave’. It takes place on Wednesday 8 May at 2 pm and they’ll shed some light on managing employee leave effectively.

Citation will cover all the important details of the new Carer’s Leave Act, the changes to Maternity Leave and some of the other types of less common leave that may also come your way. This session will provide you with essential insights to navigate the evolving legal framework and support your business effectively.

Register now to secure your spot:





Adult Social Care Training and Development Fund

Guidance for adult social care employers on the training funds reimbursement scheme. Click the link below:






Click below for more information








Winners announced for New Voices Bradford

A BBC talent search to find the next voices of Bradford to report on the UK City of Culture has announced the three winners. Zumba instructor Irene Kaali, optometrist Humaira Bham and car sales advisor Olivia Wright were chosen from hundreds of hopefuls who applied. The New Voices Bradford winners, will get the opportunity to join the BBC team to help report upon the year of culture across TV, radio, digital and online. Read more…

Two Bradford projects receive King’s Award for Voluntary Service

Bangladeshi Youth Organisation (BYO) and Bradford4Better have both been recognised for the work they’ve been doing with local communities as they picked up the King’s Award for Voluntary Service (KAVS). The KAVS celebrates the outstanding work of local volunteer groups across the UK. Equivalent to an MBE, KAVS is the highest Award given to local voluntary groups in the UK, and they are awarded for life.

Community marathon helps develop links between care homes and communities in Keighley 

Residential and nursing homes from across the Keighley district came together for their first community marathon event on Sunday 21 April. Over 120 residents from across 13 residential and nursing homes in the Keighley district ran, walked or were pushed in wheelchairs to complete laps across Keighley Green. They covered a total distance of 26.2 miles, the equivalent of 4½ marathons! The event was part of a wider project that is taking place as part of our Bradford District and Craven Health and Care Partnership’s Integrated Health & Care workstream, in collaboration with the Voluntary and Community Sector Alliance (VCSA) to improve links between care homes and communities.

Bradford Council backs No Mow May 2024 

Bradford Council is once again supporting the No Mow May campaign to let the grass grow freely to support wildlife and lock away carbon underground. The national campaign, run by conservation charity Plantlife encourages people to leave their lawn along for the month of May. According to Plantlife, the country has lost around 97 per cent of its meadows since the 1930s, meaning food for pollinators, such as bees and butterflies, has gone. Letting lawns grow out with long grass and wildflowers supports wildlife, tackles pollution and locks carbon away below the ground. Read more…

Trainee nursing associate and management course up for awards

A nursing associate student and a supermarket chain’s training programme at the University of Bradford are finalists at an awards ceremony celebrating apprenticeships. Faye Irving and Morrisons’ degree apprenticeship programme have been shortlisted at the West Yorkshire Apprenticeship Awards.. Read more…

Work begins on Kala Sangam’s capital redevelopment in readiness for Bradford 2025

The project will see the creation of a new theatre, five new dance studios, a new central staircase and a permanent home for volunteer-led community radio station Bradford Community Broadcasting (BCB). The introduction of a new entrance, two new lifts and a dedicated Changing Places facility will ensure the building is fully accessible for the first time in its 140-year history. The building is scheduled to reopen as Bradford Arts Centre in Summer 2025, as a landmark moment in Bradford’s year as UK City of Culture.




The latest edition of the City of Bradford Provider Bulletin can be accessed here…



Advertise with iCG

Do you know any businesses who might like to advertise in our magazine?

Pass on the information below or get them to email us at:






iCG is working on an exciting ‘Top Secret’ project with an Ivor Novello Award-nominated singer/songwriter and needs your help…

Are there any ICG members, staff or residents who are known for their singing talents and would like to be considered for a very special recording later this year?

Email ICG Marketing Executive, Brian for more details, or send a sound or video clip of yourself singing to: